Aimee Assistant Support

Existing Members - with a membership from the 2016/2017 and/or 2015/2016 Season

Your account information will have been prepopulated in Aimee. If you have not already done so then you can take control of you account by using the Recover Password page to validate your email address.

New Members - Create a Junior Membership

  1. Login or Create your Aimee Account (in the name of the person paying for the membership)
  2. Go to the Contacts menu and select My Contacts
  3. Use the … menu (top right hand corner of the Contacts section) to select Create New Contact
  4. Add in the Contact's details and click “Create a New Contact”
  5. Checkout for a Junior membership as normal (Checkouts menu option) but on step three click on the cross beside your own name and then search for and add the Junior memmber in the text box that appears.
  6. Once you’ve confirmed the membership you’ll have the membership in your account under Memberships > My Memberships

New Members - Create a Family Membership

  1. Login or Create your Aimee Account (in the name of the person paying for the membership)
  2. Go to the Contacts menu and select My Contacts
  3. Use the … menu (top right hand corner of the Contacts section) to select Create New Contact
  4. Complete the details (Note: Please complete all the additional details for each Junior member) and click “Create a New Contact”
  5. Repeat the above 2 steps for all the members of the Family
  6. Go to the Contact menu and select My Families
  7. Use the Plus button to add a family
  8. Add yourself as Administrator
  9. Add your family members
  10. Save the family
  11. Add your Address to the Family
  12. Checkout for the desired Family membership as normal (Checkouts menu option) completing the membership information as Aimee requests it.
  13. Once you’ve confirmed the membership you’ll have the membership in your account under Memberships > My Memberships

Existing Account - Create a Junior Membership

  1. Login
  2. Checkout for the desired membership as normal (Checkouts menu option) selecting the Membership Plan and Payment PLan as Aimee requests it.
  3. Follow the steps oulined in the screenshots below to select the Junior Member for the membership (See the steps above if you would like to create a new Contact)

3.1 Click on the X beside your name to select a different Member from your Contacts list.

Aimee Assistant Checkout Step Three - Change Member 1

3.2 Type the name that you would like to use in the box and then select the desired Contact.

Aimee Assistant Checkout Step Three - Change Member 2

3.3 The new contact will now be selected.

Aimee Assistant Checkout Step Three - Change Member 3

4. Enter your payment details (if they are not already stored), continue to Membership Review and then confirm the membership

5. The membership will be available in your account under Memberships > My Memberships

More support pages are on the way. In the meantime, please get in touch for help with any issues that you might be having.

Thanks for your patience!

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